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F.A.Qs

1- Can I customize or personalize my ARK hoodie?

We currently offer customization or personalization services. You can enter the Customize Order page and upload your design

2- What is ARK's return policy?

We offer a hassle-free 7-day return policy. If you're not satisfied with your purchase, you can return it within 7 days of delivery for a full refund or exchange. Please make sure the item is in its original condition and packaging

3- How do I track my order?

To track your order, simply log in to your ARK account and navigate to the "Order Status" section. You'll find real-time updates and tracking information there. If you made a purchase as a guest, please check your email for a tracking link

4- How can I contact ARK's customer support?

We're here to assist you. You can reach our customer support team via email at info@ark-egypt.com or through our Contact Us page. Our dedicated team is ready to help with any questions or concerns.

5- What materials are ARK's clothing and hoodies made from

At ARK, we prioritize quality and comfort. Our clothing and hoodies are made from premium materials, typically a soft cotton blend that ensures a comfortable and stylish fit.

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